Civil services

Intelligent welfare of the people
Boundaryless services

AI empowers government affairs and public services.
Making people's business transactions more convenient and making cities warmer.

View core scenarios.
Industry pain points

Civil servicesFour major challenges

Difficult Policy Interpretation

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Complex business process.

Government Services

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Difficult policy interpretation

Smart Community

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Imbalanced scheduling of service resources.

Practical Effectiveness

Slow consultation response

Within Reach

NineZenith Solution

Four-dimensional architecture,Making civil affairs service warmer.

Home Page

AI understands what the public needs.
Let the serviceWithin reach

  • Customer Satisfaction
  • Civil Services
  • Four Major Challenges
  • Service

Security layer · Zenith-Safety.

Boundaryless Services

Decision-making layer · Zenith-Control.

Jiutian Solutions

Model layer · Zenith-Act.

Intelligent Benefits to the People

Perception layer · Zenith-Sense.

Civil Services

Core scenario

Civil servicesFour core scenarios.

Jiutian Technology

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Government affairs intelligent Q&A assistant.

Slow Consultation Response

  • Understanding the public's requests and intentions through natural language processing.
  • Intelligent guidance for service guides and material lists.
  • Automated assistance for online handling of high-frequency matters.
Core value Reducing the need for the public to run around, and providing all-day consulting services.
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Intelligent interpretation and push of policy documents.

Enhanced Administrative Efficiency

  • Professional policy conversion into popular explanations that are easy for the public to understand.
  • User profiling matching and precise push of preferential policies.
  • Intelligent reminders for policy changes to avoid missing benefits.
Core value Policies are 'findable, understandable, and usable'.
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Intelligent dispatching of community services.

Intelligent Hotline

  • Intelligent identification and classification of residents' service needs.
  • Customer Value
  • Core Value
Core value Precise access to service resources, more efficient supply and demand matching.
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Medical health consultation and guidance.

Four-Dimensional Architecture,

  • Intelligent analysis of symptom descriptions and recommendations for visiting departments.
  • AI consultation for common health issues and medical guidance.
  • Personalized push of health science knowledge.
Core value More precise guidance, making medical treatment more convenient for the public.
Customer value

QuantifiablePractical effectiveness

Benchmark Cases

0
Improving service efficiency.
7×24
Hourly online consulting services.
0
Customer satisfaction
0
Reduced manual consultation
Benchmark case

Civil servicesPractical model

Core Scenarios

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Government services

Province's government service intelligent assistant.

Nine

☎️
Intelligent hotline

City's 12345 intelligent hotline.

Practical Examples

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Smart community

Community intelligent service platform.

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